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Your lack of access was completely my fault, and I apologize sincerely. Obviously you paid for your subscription, and if you didn't request a refund, then you'll have access now.

There was a database issue, one that I have now resolved, and everything SHOULD be a-ok now. If not, please, please, please, contact me via PM, or through some other method, and I will do everything I can to investigate the matter further.

Again, my apologies. The issue was never brought to my attention, but I caught it before going to bed.

Tom

Please do not PM me directly for support, I know nothing about receivers, I'm merely the local VB guru..

TV show return dates

on dec22 2007 i paid 79.99 for a 1 year sub. {s-77f3071890999613a}thru paypal

on sept. 2 2008 i paid 10.00 for an upgrade for a lifetime sub.(id#9pv91315nl257632s)
my user name was sunnyside why this was changed to gastgaber i do not know'
please reinstate my lifetime membership. gast421@msn.com

I kinda have the same problem here, I upgrade for a lifetime membership but am still being billed monthly, am very happy with your work, i just want to resolve this issue.

Neither of those issues were addressed by that post at all. That post was specifically related to yesterday and only yesterday, and only a handful of new members were affected.

Please do not PM me directly for support, I know nothing about receivers, I'm merely the local VB guru..

TV show return dates

well yesterday was the fourth time i was billed for 29.99, i just want to know what is the problem?

did you upgrade from a sub to lifetime membership??

it's been some days ago thru paypal. I didn't know that I have to notify it and cancel the trial membership by myself. Please check my transaction below.


Transaction Details
--------------------------------------------------------------------------------
Donation Sent (Unique Transaction ID #2NY10881AP030132X)

Original Transaction
Date Type Status Details Amount
Feb. 25, 2009 Donation To GPW Corp Completed ... -$77.00 USD

--------------------------------------------------------------------------------
Item Amount: $77.00 USD
Purpose: Upgrade to Lifetime - Please enter remaining money you owe for a Lifetime. Lifetime Memberships are $89.99 - what you paid =
Date: Feb. 25, 2009
Time: 19:48:55 EST
Status: Completed



Please update my membership to lifetime one and refund the second payment. (us$ 29.99, Mar. 17).


Transaction Details
--------------------------------------------------------------------------------
Subscription Payment Sent (Unique Transaction ID #46529629H4918120W)
In reference to: S-7MG09311CT251932H

Original Transaction
Date Type Status Details Amount
Mar. 17, 2009 Payment To GPW Corp Completed ... -$29.99 USD


Thanks a lot.

well i dont think so but 29.99 they say is like for what 6 or 8 months? so how come you guys instead of charging them over and over just terminated their subscription and let them now if they want to still be a member they need to pay for the service , instead of just withdrawing it from our accounts, with out us knowing about it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

the 29.99 is for a three month sub, unless you cancel it or upgrade it to lifetime, it is done every three months on auto

I guess I should have been more specific:
To all those signing up on Monday, who were not added.

There were only a handful of individuals actually affected by this.

Please do not PM me directly for support, I know nothing about receivers, I'm merely the local VB guru..

TV show return dates