Your D o n g l e is Not working Try these steps


If you are experiencing problems and have a Orange Light Please try
the following steps before contacting support



1 ) In network Settings Please choose Settings
2 ) On the Top line scroll to Static IP Here you will be able to
manually input the settings
enter 0 for all values , Now go back to DHCP And click Exit 1 Disable
Network Save settings
3 ) Once Settings Have Saved Unplug your d o n g l e and Unplug your receiver
4 ) Wait 30 Seconds then plug your d o n g l e back in and wait until light
is orange solid
5 ) Plug your Captain receiver in and turn it on go into System
Settings and Network and enable the network
The Receiver will reboot itself at this point After reboot wait 10
seconds and your light should go green

Note : If you tried this and still receive a Orange light Redo all
Steps Again But Change The Serial Cable Use a new or the original
serial cable that was supplied with your Captain Receiver